Frequently Asked Questions
Discover everything you need to know about our botanical fragrances and clean beauty standards.
Are your fragrances vegan and cruelty-free?
Yes, all Maison Louis Marie products are 100% vegan and cruelty-free. We never test on animals, nor do we use any animal-derived ingredients in our formulations.
What does 'clean beauty' mean for your products?
We are committed to clean beauty. Our products are formulated without parabens, sulfates, phthalates, or synthetic dyes. We prioritize natural ingredients and sustainable sourcing for all our scents.
How should I store my perfume oil to ensure longevity?
To maintain the integrity of the scent, we recommend storing your perfume oils and candles in a cool, dry place away from direct sunlight and heat sources.
What is your return policy?
We offer returns on unopened and unused items within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on products that have been opened or used.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I get samples before committing to a full-size bottle?
Absolutely. We offer discovery sets and individual samples so you can experience our scents on your skin before choosing your favorite full-size fragrance.